Due to the impact of Hurricane Florence we are offering a 10% discount to residents of North Carolina. See our Hurricane Preparedness and Recovery page for details. Flooding is impacting shipping on the East Coast. See Shipping and Returns for affected areas.

Return Merchandise Authorization (RMA)

Please complete and submit the RMA form below to initiate the return process.
If you would like to make a claim because your package was damaged during shipment, please save the packaging for at least 10 days after we begin the claim process.
The process is as follows:
  1. Complete the RMA form.
    -   Attach images if necessary (Item damaged during shipment).
  2. Receive an email from E-Rigging with your RMA number and instructions for return.
  3. Ship your package back to E-Rigging.
  4. Receive credit.
(Please see our Shipping & Returns page for full details.)
Items returned must be in new, unused condition and free from rust, oxidation and/or dirt. Please ensure you package the product properly to prevent damage during shipment.