ORDER ISSUES
- Order Status
- Need to Place an Order?
- Project & Large Order Inquiries
- Return Goods for Refund
- Refund Status
- We Mistakenly Shipped You an Incorrect Item
- Canceling an Order
- Change to an Existing Order
- Report Lost Packages
- Report Damaged Packages
- Need a Formal Quotation
- Submit Tax Exempt Paperwork
- Track Order
SHIPPING QUESTIONS or ASSISTANCE
- UPS Service Alerts
- UPS Transit Map
- Processing Time
- UPS Shipping Options
- LTL (Motor Freight) shipments
- Shipping to Canada
- Order Weight & Shipping Method
- Free Shipping
- Questions About Our Shipping Costs
- Why We Don’t Ship Directly with the U.S. Postal Service
- General Terms and Conditions
- Notice of Defect or Damage
- Holidays
Phone lines are currently down due to technical difficulties. For customer service support, please use the link to email us:
Email Customer Service
Email Customer Service
UPS Service UpdateOffice hours are Monday-Friday, 8am - 5pm Central time.
Mailing Address: 1000 Edwards Ave - Suite C, New Orleans, LA 70123